Hello, my name is Steven Fowler. I am the General Manager of American Hero Construction. I have been in this job for over a decade. I have been involved in some kind of construction since I was a kid. I love making and building things with my hands. At work, I build roofs. In my spare time I blacksmith and make projects for my children out of metal and wood. I am a hard-working family man and will do my best to help in any way I can.
An AHC Field Inspector or Project Manager will carefully inspect your roof for damage, leaks and general wear. We accomplish this by climbing the roof, flying a small drone with a camera to take high-resolution images, or both. We may or may not find damage sufficient to file a claim.
Typical damage may include:
Our Initial Agreement with you allows us to perform an accurate assessment of damages to your property. At the time of signing we contact your insurance company on a joint telephone call, advise them of the claim and you are assigned a Claim Number. If your claim is denied, the Initial Agreement is void.
This Agreement contains an Assignment of Benefits which affords you, the insured, many benefits and protections. We support those protections for you. Your rights afforded by FL-627.7152 are incorporated by reference and shown specifically in our Initial Agreement.
After their evaluation your insurance carrier will provide a Statement of Loss (Loss Statement) along with their initial estimate of what they will pay for your roof replacement.
AHC often submits additional information to the insurance company in the form of a "Supplement" to advise them of necessary additional costs, such as materials they may have overlooked or items needed to meet building code requirements.
In many instances this step in the process is clear and goes smoothly. In other circumstances it requires negotiation.
After the Adjustment is complete and satisfactory we prepare an Addendum to Agreement specifying the scope of work, conditions, warranties, pricing, and responsibilities.
It also includes a detailed material list, as well as your color choices.
The Addendum to Agreement serves as the final contractual document, providing the basis and detail needed to move ahead with planning, material ordering, and scheduling your restoration.
After scheduling your work and ordering materials we will file the required Notice of Commencement required by each county, advising them of and gaining their authorization to begin work.
At this time we also secure the building permit necessary to perform the work. Permits are issued by each county are are required to be secured and posted on your premises during our work.
This process is required by all Florida counties and serves to ensure building code compliance, and protect your property.
The day(s) of your build/restoration will be a busy time on your property. Your Project Manager will discuss this in detail and advise you of specific requirements, such as your driveway being free of vehicles so that we can move material and personnel in and out.
At this point it has typically been 6-8 weeks since we started with the Initial Agreement. We know you're ready to have it finished!
We normally complete the build in 1-3 days, depending upon the size of your roof, materials used, and weather conditions.
When your installation is complete and all excess materials and debris have been removed, we perform a meticulous final inspection to make certain that nothing is forgotten or overlooked.
Excess materials will be inventoried and a set of photos taken for documentation. We make certain that all debris is moved from your property, and we magnetically sweep for nails and fasteners.
Your Project Manager will consult with you after this inspection.
When the job is complete you will receive two (2) Certificates of Completion.
The first will be between AHC and the insured certifying that both parties are satisfied with the quality and completeness of the work.
The second will be from your local county authority certifying that they have performed a final inspection and that our work meets all code requirements.
These documents memorialize the end of the restoration, as well as the beginning of your Warranty period.
I would recommend this company to anyone who needs a new roof and is
unsure on how to go about it.
Fantastic Job! I am very very impressed!!!!
American Hero did a good job walking me step by step in the process. The roof came out amaizing and great warranty.
Josh the manager was awesome and very helpful and all the workers
were great and did and awesome job. They went overboard on everything.
I recommend American Hero Construction for the good service.
I am satisfied with the work of the company.